Terms of Service

End-User License Agreement

16 February, 2026

1. ACCEPTANCE OF TERMS

This Terms of Service and End User License Agreement ("Agreement") is a legal agreement between you ("User," "you") and Aerospect Ltd trading as CloudChute ("Company," "we," "us") regarding your use of the CloudChute application ("Software").

By subscribing to, downloading, or using the Software, you agree to be bound by this Agreement. If you do not agree, do not use the Software.

2. SERVICE DESCRIPTION

CloudChute is a macOS application that encrypts and backs up User data directly to their personal or business cloud storage account (Google Drive, Dropbox, or Box). To ensure isolation, the Software utilises a dedicated application vault or directory within the User's account, keeping backups segregated from the primary file storage.

3. GRANT OF LICENSE

Subject to your continued payment of the applicable Subscription fees and compliance with these terms, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the Software on macOS devices owned or controlled by you, solely for personal or internal business data backup purposes.

4. INTELLECTUAL PROPERTY AND OWNERSHIP

  1. Ownership. You acknowledge that the Software and all related intellectual property rights are owned by us and are protected by applicable copyright, trade secret, and other intellectual property laws.
  2. No Sale. The Software is licensed, not sold. We retain all right, title, and interest in and to the Software (including any copies thereof) not expressly granted to you under Section 3. Nothing in this Agreement constitutes a waiver of our intellectual property rights under any law.

5. CLOUD STORAGE & DATA MANAGEMENT

  1. Cloud Provider Account: You must possess a valid account with Google, Dropbox, or Box to use the Software. You are responsible for complying with your chosen provider's Terms of Service and maintaining sufficient storage quota for your backups.
  2. Data Ownership & Location: We do not host, see, or store your files. All data is uploaded directly from your Mac to your personal or business cloud account. You retain 100% ownership of your data at all times.
  3. The Dedicated Vault: To ensure isolation and prevent clutter, the Software creates a dedicated directory for your backups.
    • Google Drive: Uses a restricted appDataFolder that is invisible to the web interface and other applications.
    • Dropbox & Box: Uses a specific, isolated folder within your account.
    • Note: If you delete these folders or disconnect CloudChute via your provider's settings, your backup data may be permanently erased and unrecoverable.
  4. No Liability for Third-Party Services: We do not control Google, Dropbox, or Box. We are not liable for service outages, API changes, account suspensions, or data loss caused by these third-party providers.

6. SUBSCRIPTION AND PAYMENTS (STRIPE)

  1. Payment Processing: Payments are processed by our third-party provider, Stripe, Inc. By subscribing, you agree to Stripe's terms and authorise us to transmit payment data to Stripe. We do not store your full credit card number or CVC.
  2. Recurring Billing Authorisation: By purchasing a Monthly or Annual subscription, you authorise us to automatically charge your payment method at the start of each billing period. The subscription continues until cancelled.
  3. Cancellation: You may cancel your subscription at any time via the "Manage Subscription" link in the application settings or on this website.
  4. Effect of Cancellation: Your full access to the Software will continue until the end of the current paid billing period. After this period, the Software will cease to perform new backups, but you will retain access to the Restore function.
  5. Important Note on Restoring: The Restore function relies on the data stored in your storage provider. For the Restore function to operate after cancellation, you must not:
    1. Revoke the Software's access permissions to your storage provider; or
    2. Delete, move, or modify the hidden appDataFolder (or any CloudChute configuration files) stored within your storage provider.
  6. No Refunds: Except as required by applicable law, payments are non-refundable. We do not provide credits for partially used billing periods.

7. DATA PRIVACY AND ZERO-KNOWLEDGE ENCRYPTION

  1. Zero-Knowledge Architecture: CloudChute is designed so that we have zero access to your content. Whether you use encryption or not, your data is transferred directly from your Mac to your cloud provider. We do not host, intercept, or store your files on our servers.
  2. Encryption-at-Rest: If you enable Zero-Knowledge Encryption, your data is encrypted locally on your device before it leaves your Mac. In this state, your files are unreadable to everyone—including us and your cloud provider. You alone hold the keys.
  3. Minimal Data Collection:We collect only your Name and Email Address for authentication and billing purposes. Our website and application contain zero telemetry. We do not track file names, folder structures, or usage patterns. Your data remains entirely your own.

8. USER RESPONSIBILITIES & ENCRYPTION KEYS

  1. Security: You are responsible for the security of your Mac and your storage provider credentials.
  2. LOSS OF ENCRYPTION KEYS (CRITICAL): IF YOU CHOOSE TO MANAGE YOUR OWN ENCRYPTION KEYS/PASSPHRASE AND YOU LOSE OR FORGET IT, YOUR DATA WILL BE PERMANENTLY UNRECOVERABLE. WE DO NOT STORE YOUR KEYS AND CANNOT HELP YOU RECOVER YOUR DATA.

9. PERMITTED AND PROHIBITED USES

  1. Permitted Use. The Software is licensed for installation and use solely on macOS devices owned or controlled by you. The use of the Software is limited to personal or internal business data backup purposes.
  2. Prohibited Actions: You agree not to, and you will not permit others to:
    1. Commercial Exploitation: License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the Software or make the Software available to any third party.
    2. Reverse Engineering: Modify, make derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the Software.
    3. Interference: Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) of us.
    4. Operational Integrity: Revoke the Software's access permissions to your storage provider while you still require the Restore function, or delete, move, or modify the dedicated vault (or any CloudChute configuration files) stored within your storage provider, as this will prevent the Restore function from operating.

10. DISCLAIMER OF WARRANTIES

THE SOFTWARE IS PROVIDED "AS IS." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SOFTWARE IS ERROR-FREE OR THAT BACKUPS WILL ALWAYS BE SUCCESSFUL.

11. LIMITATION OF LIABILITY

  1. TO THE FULLEST EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR: DATA LOSS OR CORRUPTION.
  2. LOST ENCRYPTION KEYS.
  3. ANY INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE SOFTWARE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. TERMINATION

We reserve the right to terminate your license immediately if you violate this Agreement or if we cease offering the Software. Upon termination of this Agreement, you shall cease all use of the Software and delete all copies of the Software from your devices.

13. MAINTENANCE AND SUPPORT

  1. Maintenance: The Software will be maintained, and bug fixes will be provided using the 'check for updates' function within the application.
  2. Support: In terms of support, a frequently asked question (FAQ) section will be provided.

14. GOVERNING LAW

This Agreement is governed by the laws of England and Wales, without regard to conflict of law principles.

15. DISPUTE RESOLUTION

  1. Informal Resolution. In the event of any dispute, claim, or controversy arising out of or relating to this Agreement (a "Dispute"), the parties shall first attempt in good faith to resolve the Dispute through informal negotiation for a period of at least thirty (30) days.
  2. Mediation. If the Dispute is not resolved through informal negotiation, the parties agree to attempt to settle the Dispute by mediation in accordance with the Model Mediation Procedure of the Centre for Effective Dispute Resolution (CEDR). Unless otherwise agreed, the mediator will be nominated by CEDR.
  3. Binding Arbitration. If the Dispute is not resolved within sixty (60) days of the commencement of mediation, such Dispute shall be finally resolved by binding arbitration under the Rules of the London Court of International Arbitration (LCIA). The seat of arbitration shall be London, England. The number of arbitrators shall be one (1). The language to be used in the arbitral proceedings shall be English.

16. AMENDMENTS AND MODIFICATIONS

  1. Right to Amend. We reserve the right to modify these terms at any time. We will post the most current version of this Agreement on our website.
  2. Material Changes. If a revision meaningfully reduces your rights or increases your obligations ("Material Change"), we will notify you via the email address associated with your account or via a prominent notice within the Software at least thirty (30) days prior to the changes taking effect.
  3. Acceptance. Your continued use of the Software after the effective date of any changes constitutes your acceptance of the new terms. If you do not agree to the new terms, your sole remedy is to discontinue use of the Software and cancel your Subscription.

17. ASSIGNMENT

  1. User Restriction. You may not assign, transfer, delegate, or sub-license any of your rights or obligations under this Agreement, whether by operation of law or otherwise, without the prior written consent of us. Any attempted assignment, transfer, or other conveyance in violation of the foregoing shall be null and void.
  2. Company Rights. We may freely assign, transfer, or delegate its rights and obligations under this Agreement, in whole or in part, without restriction or prior notice to you. This Agreement shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

18. GENERAL PROVISIONS

  1. Severability. If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
  2. Waiver. Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Agreement shall not affect a party's ability to exercise such right or require such performance at any time thereafter, nor shall the waiver of a breach constitute waiver of any subsequent breach.
  3. Entire Agreement. This Agreement constitutes the entire agreement between you and us regarding your use of the Software and supersedes all prior and contemporaneous written or oral agreements between you and us.
  4. Third-Party Beneficiaries. You agree that there are no third-party beneficiaries to this Agreement, other than as expressly stated herein.